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Mediasmith Anvil

Volume 6, Issue 2                      April 10, 2007

 

 

The Medium is the Metric for Online Ads

By David L. Smith

The Mediasmith CEO predicts that in the near future there will be an Agency of Record for metrics, and details the standards that still need to be established for online media.

In today's third millennial media world, and with thanks to Marshall McLuhan, the medium is the metric. However, when it comes to online advertising the future of digital metrics needs a lot of help when it comes to standards and definitions.

And there are consequences to this: if we, the interactive community, cannot get these metrics issues resolved, then we're going to lose our opportunity to define what counts when it comes to media and advertising.

There are a whole lot of traditional media folks out there, and they are zooming into interactive.  If we cannot resolve interactive metrics, the traditional media people are going to take those issues back.

 

 

Mediasmith Morsel

The convergence of the world of video between the PC and the living room is here through OTT. OTT involves a flat panel display (TV set) with an internet connection that rides “over the top” of the cable, satellite or other consumer CDN (Content Distribution Network). The internet connection goes through a Vista or Microsoft Media Center PC. This gives the capability of the consumer to choose their default screen: The last channel the CDN was plugged into (today’s solution), a Web site like YouTube or a GUI Widget supplied by the flat panel provider (e.g., Panasonic or Sony) or a third party. This GUI Widget is probably a guide or navigation service. All of the new flat panel screens shown at this year’s CES have this capability. Research conducted by Forrester Research, entitled: Over the Top: The Path to Internet-Delivered TV defines OTT as “the delivery of a broad collection of video programs across the Internet directly to consumers, with the intention to bypass traditional cable and satellite TV distribution.” What this means for the cable companies is that they are essentially losing their “dial tones”. As a result, advertising dollars will shift away from the cable companies and networks and fall into the hands of the consumer electronics companies providing the new flat screens. According to Shelly Palmer’s blog, Media 3.0, 23% of US households are OTT enabled today. When OTT takes off in the near future every show will be on-demand, and the 500-channel universe will be replaced with a five million-video selection.

 

Listen as David L. Smith comments on the evolution of the Digital Age and how digital media will rise "Over-the-Top"!

 

 

In the future, all media will be digital.
This means that all media will be trackable. It won't be very far off before TV, radio, print and outdoor all have digital tracking capability in place. Whether this turns all media into direct response vehicles still remains to be seen. We do know that those on the client side want to measure ROI wherever they can.

Digitization will be enhanced by increased bandwidth, cheaper storage (for example, Hitachi just announced a one-terabyte-sized drive for $399), multiple processors on a single chip (we already have quad, how high can this go?), as well as massively parallel computing like that deployed effectively by Google and which captures unused capacity through peer-to-peer computing, where every machine on the net becomes a server.

All of this will facilitate even greater consumer control and more user-generated content, followed by user-generated advertising.

This increased power will also change the world of media research.
Companies like Quantcast are already talking about census rather than sample for their research model. This means visibility of millions rather than the tens of thousands of sites that comScore and NetRatings currently provide.

The AdEx initiative being promoted by the IAB will measure all web competitive media spending, and it will not be dependent on bot sampling to provide us with competitive metrics.

Modeling of campaign effectiveness and econometrics modeling -- formerly dependent upon market research sampling -- will be outmoded by companies like BlackFoot gathering digital information on a census basis.

 

Mediasmith Morsel
We want to give you $1,500..
In FREE services anyway. Bob Heyman, our Chief Search Officer, wants to analyze your website’s Search ranking. See how your site stacks up against your competitors’. Find specific areas for improvement. You could be missing out on sales/leads/branding opportunities and not even know it! Call or email Bob Heyman now to take us up on this valuable offer. Bob can be reached at 415-321-8881 or bheyman@mediasmith.com.  Offer good through 04/30/2007.

 

The new Agency of Record (AOR)
I believe that advertisers will soon need a new agency of record (AOR: a single agency responsible for coordinating efforts across all agencies of a specific client). This will be an analytics AOR.

Already, there are issues with multiple agencies claiming attribution for their various channels. If you doubt this, try launching a DRTV (Direct Response Television) campaign, an ROI Web campaign and a search campaign with three separate agency vendors.

The new analytics AOR will need a dashboard so that the lead analytics agency, the other agencies and the client can all access and see the data they need to see when they need to see it.

 

Mediasmith Morsel

comScore Networks, a leader in measuring the digital age, announced in early March that 747 million people, age 15+, used the Internet worldwide in January 2007, a 10-percent increase versus January 2006.  Among the top 15 countries (ranked by penetration), Internet audiences in India, the Russian Federation and China increased the most in 2006, growing 33, 21 and 20 percent, respectively.  China now represents the second-largest Internet population in the world, with 86.8 million users, after the U.S., which rose 2 percent year-over-year to 153.4 million users age 15 or older in January 2007.

 



Repeat after me, "We need standards! We need standards!"
We finally have a standard for impression definition, thanks to efforts by the IAB, AAAAs and the MRC. There is discussion of a standard for clicks which is sorely needed. If you doubt this, try launching a campaign measured by Atlas on the agency side and Falk on the site side.

We need to add viewthrough or post-impression metrics to the click measurement initiative for, as you know, campaigns do not survive on clicks alone.

Only by doing this will we have clear definition of advertising-driven traffic.

We need to finish development of models for reach and frequency based on actual campaigns. The measurement of sites -- which the current R/F models facilitate -- is simply not enough when we are only buying segments of sites or a rotation that represents only a percentage of the cumulative potential of a site.

We also need to establish some standards in analytics or back end metrics. This is the data provided by companies like Coremetrics, Web Side Story, Webtrends, Omniture and others.

Since data passback and dependence upon back-end analytics is so important to judge a campaign's effectiveness today, the IAB, ARF, AAAAs and MRC should be making sure that these systems are consistent with the metrics standards being established for third party ad serving (see impression definition above).

Standardized use of pixels or ad tracking codes must be a part of this initiative. The hijacking of tracking attribution by these back end programs to show that internal webmaster-driven efforts (rather than advertising) get credit for bringing in the customer needs serious industry examination.

There is a need for the back end or web analytics systems to use the same metrics standards as the research companies and the ad servers. Efforts by Blackfoot, Theorem, and others will help in this effort.

Here at Mediasmith, we call this "Multiple Attribution Protocol." This protocol will look at the full life of the relationship with the consumer, providing a weighted attribution, and crediting the most significant points of contact with the sale or consumer interaction.

I have outlined issues and futures with research, ad serving and back end metrics. These are the buckets that counting issues fall into. But each impacts the others, and nothing can be defined in a vacuum.

The above represents only a few headlines on some complex issues. Over the next few months, I will be writing and speaking about these issues at various venues. I look forward to engaging others in a dialogue to move the metrics needle ahead and into the green.

A version of this article originally appeared in iMediaconnection.com.

David L. Smith is CEO and Founder of Mediasmith, Inc. -- a full service advertising media agency headquartered in San Francisco, California.

 

 

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