Everywhere I go,
people want to know if the turnaround is happening. It sure feels like
it. From the ebullient feeling at iMedia to individual conversations
with buyers and sellers nationwide, it is clear that something is
happening. John Durham of Interep says that June and August are starting
to look decent. The jury apparently still being out on July.
I have a couple of observations. 1) I believe that the turnaround is
at hand. 2) Summer will suck.
This "turnaround" as people call it is really not. By definition,
whether in the tech sector or any other sector, a turnaround is when the
customers who have stayed on the sidelines come back into the
marketplace. This Online media business was built on Interactive
companies (notice that "dot-com" has become a pejorative that we avoid
using?). Those Interactive companies, to a large degree, are gone. There
are not enough Amazons and eBays left to buy up the ever-increasing
amount of inventory available for sale.
Thus, bringing in the second factor. The inventory side of this
business continues to grow. More people are spending more time Online
every day. While the advertising side has teetered and some have fallen
by the wayside, the pageview counts of content continue to gallop ahead.
As many agree, the fresh shot in the arm that the Online advertising
market needs will come from the mainstream, traditional companies.
Flash. This just in. Not all of them are believers. When people ask me
if I see the trend of the turnaround, I am cautious. Why? Because this
will not be a trend of companies coming back into the fold. It will be
new customers accepting the impact of our new medium. One company at a
time. When companies do come in, there is often some testing, then
internal education and sell through of the test results, then an attempt
to segue this new medium into plans that are sometimes set over a year
in advance (note the TV upfront that just happened and the cable upfront
that is going on right now).
The last observation in this turnaround is that one must be aware of
how these new customers allocate their monies in other media. Sure,
there are "year round" advertisers. But the 52-week solid schedule is
not as common as it used to be. Many advertisers flight their TV, radio
and even their print. Many TV flights are concentrated in the
mid-February to late May period, picking up significantly after Labor
Day through mid-December. Sure there are advertisers in the other
periods. And there are significant advertisers during the summer (like
the beer and soda companies) that actually increase their levels. But
the fact of life is that there is much more broadcast inventory
available in July and January than other months.
The summer lull runs roughly from Father's Day to the point in August
where "back to school" promotions happen. It's a fact of life. So, when
the inevitable article runs around July 20, talking about how the
turnaround is faltering, show your expertise and explain to the
complainers that it is just the summer lull. This fall, our industry
should pick up its growth in a big way. Will we party like it's 1999?
Hardly. There are still many companies that need to be converted and
that's the job of an entire industry. But the momentum started this
spring will continue, after a short, scary summer vacation.
What can you do about this? Change your promotion planning. It may be
too late for this year, but if you are a seller of Interactive, you need
to start laying down 2004 selling plans now. Find those categories or
advertisers that do advertise in January and July and construct
something special that make sure that they include you in their plans.
That can help to even out the inevitable seasonality that we're all
going to have to get used to.
David L. Smith is President and CEO of Mediasmith, Inc.