AOL's recent ban on
third party pop-ups is interesting. It smells like a big
sell-out. I am not going to comment on the good or bad of pop-ups. There
has been enough of that in these columns. What I am going to talk about
today is the double-sided aspect of the AOL announcement.
Third party? First of all, this means that there will still be
pop-ups on AOL. But only from AOL Time Warner products and services.
This is about as two-faced as you can get. If they really believed that
pop-ups were bad, they would ban them completely from their site, right?
And what about the use of pop-ups by various AOL Time Warner companies
in their advertising? Notice that they did not take a stand on this.
So, maybe it is not that they feel that pop-ups are bad. Maybe they
feel that they are effective if not overdone. It will be interesting to
see if the AOL Time Warner use of pop-ups on their own properties
increases or decreases. One has to wonder if they just could not get
enough of their own inventory.
I am not questioning that pop-ups need to be reigned in. Any
advertiser that does not put a frequency cap of one impression on a
pop-up unit across all sites is just plain crazy and uninformed. And,
despite my previous column on this topic, there are now technologies in
place that can accomplish this. The potential consumer backlash when you
show multiple pop-ups, which are the same to a single consumer site
after site, is not worth it. Sites should be doing the same thing. Once
they serve a pop-up in a session, no additional uses of this creative
should be served. From any advertiser or for themselves. It just makes
sense to control the potential problem.
But AOL has built their business on the cross sell through use of
pop-ups. And the advertising on AOL, pop-ups and banners both, for Time
Warner magazines has effectively replaced Publisher's Clearing House and
other outmoded older subscription promotion methods. And, if you go to a
Time Inc. magazine site, you will probably get an AOL8 pop-up or one for
some Time Inc. publication either on entry, exit or sometimes both.
So, I keep wondering. Was this a commitment by AOL Time Warner
towards higher standards, as they would have us believe from their press
release? Or was it a convenient way to grab some cheap publicity on a
big Internet hot button. Let's keep watching and find out.