Last week I talked
about the resurgence either happening or about to happen in the
business. I do expect the summer to be fairly quiet but I am bullish
about the fall. My point was that if we are going to ramp up (hopefully
a little more slowly this time), we need to put a better infrastructure
in place. That started with the signing of Ts & Cs as they are for
the good of the business. This week, I will talk about some other
infrastructure issues, which should help.
First, some housekeeping. There were many inquiries about the Ts
& Cs (people wanting copies, etc.). Copies can be downloaded from
both the IAB www.iab.net and the AAAA's www.aaaa.org although the IAB
copy is easier to find, being prominently featured on the home page.
Now on to some further issues:
There has been much discussion about Reach & Frequency as this
initiative is gaining steam in many companies across the industry. At
least two R/F systems are operable and ready to use today: The Web R/F
system by NetRatings, which is up on IMS/Mediaplan, and the Atlas GRP
and Reach Forecaster from Atlas DMT. It is important that agencies and
sites try these systems and be vocal about their strengths and
weaknesses to the vendors. Early systems such as these are not refined
and will no doubt need many modifications to be ready for prime time
this fall, not the least of which is the ARF recommended combination of
SCM and UCM data. Neither of these offerings combines the two types of
data in their systems at this time, although they both have plans. While
we have not yet seen pricing on these systems, our hope is that they are
scaleable and affordable to all sizes of companies. The practice of
charging one flat fee for Web research needs to end. That, or the
vendors will find that they have a limited number of large customers.
But we cannot stop there on R/F. A plan is only a theoretical goal.
We must be able to track how R/F cumes for individual sites and across a
campaign in real time against the planned demographic. Why? Because we
want to and should be able to with current third party ad serving tools
if they work with the survey companies.
Second, we need post analysis tools that permit us to have final R/F
for the campaign within our demographic, shown as a percentage of the
target audience exposed, with average frequency and frequency
distribution available. It should also be possible to dissect this R/F
and run it against other demos to determine key areas of over or
underdelivery.
So, your task here is to push the third party ad servers to deliver
these tools affordably in their default systems. They are getting
closer. We need to be all the way there before September.
Atlas/DMT (Digital Marketing Suite) and DoubleClick (MediaVisor) both
have automated RFP solutions. This is another area that planners and
buyers need to work with to determine efficacy. Only through the market
speaking up will good standards evolve. And this is clearly an area
needing standardization.
What other productivity tools are available to simplify the next
round of business? We'd like to know.