By David L. Smith
President and Media Director
Mediasmith,
Inc.
A few short years ago, at an early advisory board meeting for a small
start-up called Internet Profiles (I/PRO), it was suggested that the
Internet could be "the most measurable of all media" in a short year or
two. That statement demonstrates the hubris of the early days of the
Internet, when everyone felt bulletproof. We were riding the wave to the
future. Heck, we felt that we were the future. The rest, as they say, is
history. Along the way, most companies were so busy trying to catch the
brass ring that not nearly enough was done to drive the meaningful
standards that would even put the Internet on a par with other industries,
let alone give it metrics superiority.
Those of us who are Internet friendly are much more humble these days.
You hear phrases like "comparability with other media." Sure, the Internet
will always have its unique properties, as do all media. But the emphasis
these days is one of finding out how the Internet works in the overall
media and marketing mix, not as an answer in and of itself.
Fast-forward from the early days to two years ago in a seminal meeting
at the ARF to discuss what could be done relative to online reach and
frequency. A number of issues surfaced, not the least of which was the
misuse of the term reach (confusing it with cume potential) by the
Internet rating services. Some of the most knowledgeable people in the
business agreed that the ARF represented a good platform to attempt to
drive some new standards. From this seminal meeting, the ARF Online R/F
committee was born. The committee got off to a rocky start after 9/11 but
finally met in March of 2002. During the first meeting, presentations were
made by key vendors and stakeholders in the R/F landscape. Discussion was
held relative to the merits of UCM (user centric measurement or the rating
companies) based R/F vs. SCM (server centric measurement or the third
party ad servers) based R/F. UCM gives us cume potential and demographics
but no clear ad exposure measure. SCM gives us a universe (as opposed to a
sample) of all impressions served in a campaign with paired duplication
for the campaign, rather than just the site paired duplication. This is
important, as the Internet is the only medium where commercial audience is
not of the same magnitude as content audience. More than thirty people
agreed that the best solution would NOT be single source but some form of
combination of the two data sources. For more information on this, see the
draft of the ARF Online R/F White Paper currently in circulation.
As mentioned above, the initial group, which was intended to be 8-10
people, grew to over 30 by the time the first meeting occurred. The
committee met several times in 2002 and quickly blossomed to over fifty
members. Quite unwieldy for a committee! Several initiatives have come out
of the initial meetings: the white paper and a pilot study that would help
to get a better handle on the issues surrounding paired duplication and
the ability of UCMs vs. SCMs to pick up this information in their
collection of data. The pilot study has commenced, with cooperation by
Nielsen NetRatings, comScore Media Metrix, DoubleClick, and Atlas DMT.
Leslie Wood and Roger Baron will disseminate information about this study
at the annual meeting and at the next OMC meeting on 6/2. Which brings me
to the Online Media Council (OMC). Due to the overwhelming interest in the
Interactive medium and related metrics issues, the powers that be in the
ARF have seen fit to establish this council out of the membership in the
Online R/F Committee and other interested parties. The first meeting took
place in February and was quite lively. In addition to reports on the
white paper and the pilot study, the group talked about other priorities
for the council.
The Online Media Council's mission is to promote the establishment of
accurate, reliable, and acceptable measurements in the areas of planning,
buying, and assessing the efficacy of online media as marketing
tools.
continued. .
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